[Resolved]  Samsung India — Refrigerator samsung rt27hdrzesa/tl-01 water likej

Address:Thane, Maharashtra, 421306

Dear samsung service,
This is to inform you that, i had purchased samsung rt27hdrz esa/tl-01 refrigerator dt.13th dec 2015. But there has created problem in your company refrigerator. So that i lunched compliant to samsung service centre. But i did not respond they very well and not understood our problems by samsung service person. I had repaired my refrigarator 3 times but your service team is not yet solved the problem. I also attached photos that is the proof of the faulty product.

My complaint no. S and dates
1..22 july 2016 complaint no.[protected]
2.03 aug 2016 complaint no.[protected]
3.08 aug 2016 complaint no.[protected]
4.24 sept 2016 complaint no.[protected]

If your team this time not solve my problem or not provide me any solution then i sue a complaints in consumer court. And my relative works in this organisation.
O this is the final request and warning to you plase hepl to me sovle the prob or give replacement of this product.

Thanks®ards,
Ganesh dhane
+2 photos
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Nov 4, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Sep 19, 2016
Raaz Chauhan's response
plz help me
Verified Support
Oct 04, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Dear sir/madam
I purchased a Samsung metro 313 but *button of this mobile is not working. i went Samsung service center for repair but again its not working.i send you copy of bill of my mobile phone.please replace my product.
Sourabh kumar
State rajasthan
District sriganganagar
Mobile [protected]

Samsung India Customer Care's response, Oct 4, 2016
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
My mobile 3 months mei 3 baar khrab ho chuka h or ab wo samsung care walo ne warranty periosd se bhar nikal diya aur ab wo phir khrab ho gya chlte chlte so plz ab mei kya kru

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