[Resolved]  Samsung India — Refrigerator service

Address:Theni, Tamil Nadu, 625602
Website:Samsung India

Sir..I have registered a complaint about Refrigerator service by Samsung service provider at Theni and also through online. It had been done 15 days back. As the samsung service provider couldn't do the service and directed the third party to attend the defect. He also came and changed the compressor and still it is not working. Is this the way to deal with the customers?
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Aug 8, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Sir. I am using Samsung s6 from last 10 months. Before 10 to 15 days on front panel of top left side my phone white portion below the screen is shifted. No body from service Center give me service properly.
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Saurabh Kumar
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Ph No :[protected]

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