[Resolved]  Samsung India — refrigerator/complaint about misleading to customer by engineer

Address:

Morinda agro center chamkaur sahib district ropar pin code 140112, 140112

I had my problem in my refrigerator so i called engineer from samsung . Engineer said that a there is a problem in a part and it will cost 5000 rupees I agreed to pay and I had paid but after 5 days the problem begin again than i called engineer again but than he said that we had to take ur refrigerator at our service station to check it I said him that i had already paid 5000 ruppes and if we take it to your station it will cost freight 1500 ruppes than i called local engineer from my town he checked it and he said that a part that was changed by samsung engineer was not to be changed because the old part that was changed by Samusng engineer was ok and there was some other problem. I had a part that was changed by ur engineer at my home so I request u to take ur part and refund my money otherwise I will file a case against u for misguiding ur customer. I had informed ur customer care also but there was no response from them phone no [protected]_ [protected]