[Resolved]  Samsung India — refrigerator/faulty product/service guy keep dodging calls

Address:	Pune, Maharashtra
Website:	www.samsung.com/in

This is in reference to the complaints regarding the (New) faulty refrigerator, which was delivered to me.
I have raised a complaint request for the visit and the guy showed up after atleast 5 days. He said that, in order to fix this a plastic part is required which comes free. And he closed the complaint with a promise that he will deliver that part very next day. This happended on 21st jun via request# [protected].
Since then that guy never showed up. Now we are keep on raising the same request to samsung customer care under different request numbers-
# [protected] but that guy named yogesh with contact number [protected], always giving us some excuse that he is on leave and he will send some other guy. That request is still pending.
I know samsung has a very pathetic work environment, which gives no motivation to people to work. But if you can not fix a small customer request about your own product. You guys better stop selling them.
Dont come back and ask me about my details, because you can get it from the service request number.

Regards,
Siddharth