[Resolved]  Samsung India — Refrigerator/Freezer Door...

Address:	Indore, Madhya Pradesh, 452001
Website:	www.samsung.com/in

I purchased a fridge last year in Oct'15 from M/S. Mehta Automobiles, Vijay Nagar, Indore. Since then i lodged two complaints, one is resolved & second is still not resolved. The complaint is of freezer door on which in every 3-4 days water automatically get condensed outside the door. I lodged this complaint last month (Service No. [protected]), engineer who visited my place to attend this complaint was unable to answer my query and straight away said that he will ask for another door from the company as unfortunately wrong freezer door is been fixed in your refrigerator (Isn't it a big QUESTION MARK on QC department of SAMSUNG ??), but anyway, till date no resolution is been done by SAMSUNG...Every 3rd or 5th day i am receiving an sms mentioning engineer will visit in 3-5 days for your complaint's resolution.I think they just want to kill the time of warranty (1 Year) & afterward they will ask money for their "WONDERFUL" services...I am very disappointed and highly dissatisfied. Very pathetic after sales service. I will not recommend this brand to anyone any more.