[Resolved]  Samsung India — Refund about note 7

Address:Pune, Maharashtra, 411046
Website:consumercomplaits.in

My galaxy note 7 phone will be submitted on 4th October. for replacement that time note 7 issue will be battery charging upto 60% and then Samsung said recall of note 7...so I again visited to customer care centre then I said what was the next procedure . so they said submit your phone and all accessories and then your refund will be in 15 days ...so I was ok for that information...but still I dont have money back till 19 November 2016 ...so what should I do...I want my money back in few days...I have lots of problem faced because of I dnt have any other smartphone...I visited care centre 4 times in month and I call 15 times approx Samsung India care centre but they always said your process is ongoing wait 2-3 days..i have already submitted phone last 45 days and they should nothing...what should I do.
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Dec 24, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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