[Resolved] Samsung India — refund not initiated since 1 month

[Resolved] Samsung India — refund not initiated since 1 month

R Rahul Anil Jichkar from Hyderabad, Telangana

I have canceled/refused the order for samsung galaxy s20 ultra order #[protected] around 24th march 2020. It has been almost a month but, i didn't get any confirmation for the refund. I can understand that, they are having limited resources available due to covid-19 situation. However, i just want a confirmation or assurance that my refund will be credited by end of this month or what is the current status of my refund??? Please help. Was this information helpful? No (0) Yes (0)
May 15, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 14, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd
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