[Resolved] Samsung India — Refund of delivered samsung power bank

Ch2128

from Baraut, Uttar Pradesh

Address:	Agra, Uttar Pradesh, 282001
Website:	[email protected]

Dear sir i (Chetan raghav) ordered power samsung power bank 16800 mah having reference no.= [protected] that i received on 2jan 2017 but the product i received is not working properly, not charging the phone and even look like local product. So i request you to please take it back and either refund my cash amount rs 448/- or provide me another product in good condition & quality.

Kindly process it as soon as possible
Thanks& regards,
Chetan raghav‬
R/o vidhya nagar colony
Azizpur dhanoli, agra-282001
Mb. No.= [protected]

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Feb 11, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)