[Resolved]  Samsung India — Refund Pendin for 3 months

Address:	Pune, Maharashtra, 411015
Website:	Pending Refund

I bought a samsung machine. Received a broken machine. I requested for the refund. I was contacted around 15th of Nov for the refund, i have shared cancelled check copy with sansung representative. On 28th i was advised that i they also have a repaired peice. I already had bought a washing machine as I requested for refund from the get go. I reached out to Associate supervisor who confirmed me that after sharing the required information i will get a refund. The I was directed to another person who requested me to write and email so that i can get the refund. I do not have any status update on the refund its 3 months i dont know what is the status and the amount of follow that i have done for the same. This is simply poor customer service and intentional harrasment.
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