Samsung India — Refund/replace

Address:

756003

I purchased a samsung grand prime mobile, which was running properly, but at month no 10 the problem occur and they repair that.After 1 month it again problem and motherboard changed after 6 days.After repair 10 days it problem again. So i asked for replace/refund they took all the documents for refund.After warranty they refuse to do.Mobile was in svc from 18 days warranty period.I purchached on 18th feb 2015 .I gave third time in service center on 30th jan 2016.In last two months i have contact and mail the company repeadly but they agree for refund and behave us good but after 18th feb they play with me.On 29th feb 2016 they confirm me that not to replace/refund the set.They said that it will be repair.I recieve mobile on 18th march 2016 from service center.Model and serial no
this is in regards to the complaint of your samsung (sm-g530hzadins), bearing serial # (rz1fb2959xn). Rquest no-[protected]