[Resolved] Samsung India — refused to submit | |||
Hi sir This is to inform you that your samsung service centre can't provide the service to your customer. This is the worst service i got from your service centre. When i went there to submit the phone for repair then their was one manager directly denied to submit the phone and used very 3rd class language and his name was mr. Shokeen in janak puri branch (District centre). Your branch manager can't maintain the standard of your samsung brand. He directly said that i repaired my phone outside but when i said that few months back i repaired my phone from your service centre your can check your records but he got so much angry and was trying to fight with me. I said i have job sheet number [protected] you can check your records but don't know what kind of manager you hired for your samsung brand. Who can't listen and provide the service. I visited 10 times to your service centre sometime your server not working but at the end when your manager can't provide the service he used fake things that i repaired my phone from outside. I visited again your store on 13 september then one of your employee submited my phone and gave me job sheet number [protected] Now i want to know how you can help me in the same. Waiting for your positively reply. Thanks Vishal [protected] Was this information helpful? | |||
Oct 21, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
Add a Comment | |||
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment