[Resolved] Samsung India — regarding complaint no. [protected] | |||
Dear team, I had taken a phone note 8 two months ago, whose charging point is not working since yesterday evening because of which i am having trouble, I have visited your samsung store care & care allahabad today regarding charging point where i met akhilesh mishra store manager be treated with a lot of nonsense and begin to say get to know where to go is what to do where to go, your phone will not be here, In such a samsung reputed company you are sitting in a bad man making a store manager Common thing is that is when the phone is in the pocket then it gets dust a little in the charging point it does not mean that it is dust of water. Money has been demanded to make my phone repair. Kindly allow repair my phone with immediate effect and confirm the same. Was this information helpful? | |||
Jul 14, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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