[Resolved] Samsung India — Regarding damage done to my note 5 display by samsung service center under warranty

deecoderr

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201009

Respected authority,
I had given my note 5 device for camera repair under warranty.but unfortunately service damaged my lcd display .They said they have put the order of display and when it comes they will replace it and call when final repair is complete.several days have been passed.they give me time to call next week.. each time they say order is placed, when it will come they will inform .I doubt they actually have placed the order or not. It has been time and i am facing problem lots of problem .this is what samsung promises to premium customer?.i request you, kindly get in touch with the service center about this matter and get the job done as soon as it can be please :( thank you.
bill no: [protected] complain no:[protected] service center no:[protected]

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Dec 28, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd