[Resolved] Samsung India — regarding exchange of battery of samsung s3 neo

cute Harry

from Bathinda, Punjab

Address:

Amritsar, Punjab, 143001

I went to samsung care amritsar for exchnge of my s3 neo battry which is in under warrnty but samsung care manager said if you have battry box then we will exchnge your battery otherwise no. But i have a bill of my battery and samsung care center also sell their batteries without box in the packet. I have issue regarding this and your officer amit singh also behave very rode with me i have recording of this conversation. Pls solve my issue if not then i will go in the court. My contact number is [protected] nd my name is harveer singh. And one more thing your samsung care officer said to me of you have another battery box then give we will exchnge your battry that means you people are fake or use dublicate things in your care center? Talk to me other wise i go to the court and i have all the proofs nd recordings of your officers which are save in the phone

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Nov 2, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Sep 27, 2017

Updated by cute Harry Samsung India — regarding exchnge of battery of samsung s3 neo

1 Review
Cu cute Harry on Sep 27, 2017
Mark as Resolved

I went to samsung care amritsar for exchnge of my s3 neo battry which is in under warrnty but samsung care manager said if you have battry box then we will exchnge your battery otherwise no. But i have a bill of my battery and samsung care center also sell their batteries without box in the packet . I have issue regarding this and your officer amit singh also behave very rode with me i have recording of this Conversation. Pls solve my issue if not then i will go in the court . My contact number is [protected] nd my name is harveer singh . And one more thing your samsung care officer said to me of you have another battery box then give we will exchnge your battry that means you people are fake or use dublicate things in your care center ? Talk to me other wise i go to the court and i have all the proofs nd recordings of your officers which are save in the phone

Verified Support

Sep 28, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd