[Resolved] Samsung India — Regarding lcd repair

deepthakur

from Gurgaon, Haryana

Address:	Shimla, Himachal Pradesh, 171005
Website:	www.samsung.com/in

Sir i purchased samsung lcd tv 22 inch model LA22A450C1MX. mnw its screen shows only green colour.I got it checked at samsung service center.They told me that motherboard is not working and i also talked samsung customer suppport but reply i got that company is nomore making motherboard for lcd tv.
Why ? after some time company will say that company is not making parts for LEDs.
So costly samsung products are nw should i throw it ?
If you are not providing spare parts then why shoud we bought your products?
Nw i will tell everyone of my known that dont buy samsung products they are making fool of people.
we shoul buy Indian cheap products like micromax which are cheap and reliable .when all brands product life is same .then why should we spend more money ?

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Apr 20, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2017

Samsung India Customer Care's response Dear Sir/Madam,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd