[Resolved] Samsung India — Regarding My Refund | |||
Dear i have purchased samsung galaxy a8 mobile on 19th sep'2015 for rs30000/- from mobile sales centre sanjay place, agra [uttar pradesh] with the bill no. 116/5701, my hanset display is damaged and i have given my mobile to the authorised samsung service center for repair they are saying that your display can'nt be repaired or changed we will refund you the handset amount by deducting the display amount . After a week they called me to take the cheque for the amount . They told me to give me the rs22000/- after deducting the display amount of rs 8000/-, but now they are saying that we will pay you rs 12000/- . I don'nt know what had happened now. So it is requested to you to please look after the whole matter and make payment as early as possible . Here are my details : mobile in the name of - pragati goyal mb.No.- [protected] imei no - [protected] thanking you nishant garg Was this information helpful? | |||
Feb 4, 2017 Complaint marked as Resolved That Provided me the Refund that they are providing me before Samsung India customer support has been notified about the posted complaint. Verified Support Jan 19, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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