[Resolved] Samsung India — Regarding not cooperate by samsung customer care centre

s kyadav

from Noida, Uttar Pradesh

Address:	110092
Website:	[email protected]

Sir, Today as on 05 Jan 2017. I reported your customer center at Shakarpur office. Where I found of so many mischief. Like not to tell the right things. Not to co operate. Even your token number is not properly used and not attended. If ask then said you can wait for an hour. Whereas the many of the persons are coming after me and do their work without any proper entry and without the token.
I have sumsung Yduos GT S6102.
Problem is heating and not holding charge and battery discharge immediate.
I can not understand how the system of your company has to do the work. Pl inform me. Then I reported to your manger. He would like to co operate.
If such of your centers are work like that pl inform us not to report your office and not to purchase the Samsung Mobiles in future.

Hope you do something for this.
Thanks
SK Yadav
[protected].

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Feb 10, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd