[Resolved] Samsung India — Regarding reimbursement | |||
Hello Sir/Madan, My self Dileep V.R Previous complaint reference No: [protected], yesterday I have received a call from your customer department at 5:16 pm, saying we have send to you mail and asking me to send scanned cancelled cheque leaf and ID Proof .regarding reimbursement for defect or the product (Refrigerator) and right now i had to check the my email box, there isn't any from your customer department, so please mail me the details Was this information helpful? | |||
Feb 10, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Myself Manjunath and booked new Samsung refrigerator on Oct 5 th . It's not working at al, very bad experience with this. I have given repeated complaints over this but till now the Samsung team is didn't replaced or refund the amount.
Please take some action.
Thanks & regards
Manjunath
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)