[Resolved] Samsung India — regarding replacement of note 9 | |||||
Hello... Dr. Sathish here.in brief, i complained customer care number of times regarding heating, poor battery and hanging issues within few days of purchase with a reply to wait and observe for few more days after settings. As issue is not solved i called again again and i had to visit service centre who says mobile has multiple issues. Claim no is issued abd upon calling back cc says our policies wont accept for replacement but only repair which might take few days. Which is unacceptable for me being a dr and i have many previlage accounts and important data which i cant afford to lose. Kindly solve th issue by early replacement of mobile as am suffering a lot due to haeting up mobile causing ear ache headache and irritation apart from poor battery and hanging Was this information helpful? | |||||
Jan 26, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 22, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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