[Resolved] Samsung India — Regarding selling of samsung phone galaxy j2 pro a retailer is selling the product higher than its MRP.

Mak@123

from Mumbai, Maharashtra

Address:

281001

Shop name: jagadamba mobiles in vikas bazar near old bus stand mathura.
He is selling samsung j2 pro at Rs10400 where as its MRP is Rs9999 i told him about the MRP and he said i am going to sell it over MRP due to shortage of stock of this phone i[censored] want to buy the phone pay 10400.I said i'll complaint to samsung about this but he said do whatever you want i am going to sell it for 10400. Kindly do something about it for your loyal customers i am currently using samsung j5 and using samsung from last 9 years.please take strict action against such retailers.
Thank you
Your loyal customer
Mayank Agrawal

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Oct 7, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd