[Resolved]  Samsung India — Regarding washing machine not working properly

Address:140308

Hello,
I, anil verma from sohana distt mohali punjab, i had buy a washing machine (Wt1007ag) cost 13500 from raja electronic sohana distt mohali punjab dated (06\08\2015). I would like to share my worst experience with your product, at the time of purchased to till today i faced number of times problem regarding drier part like not working properly or heat generated and too much noise. I complaint to the shopkeeper about this problem several times and your company expert has visited and resolve the problem for that time but after some days again it will happen. This will happen 8 times continuously from the time of purchased but now its enough for me. I don't know why this happening again and again but now i donot repair my product anymore because it has some technical issue which your company expert can't handle or not understand so please change my product or to give back my money, so i switched to another trustworthy brand who commits and deliver accordingly because i used many of your appliances but now its totally break of my trust in your reputated brand.

Anil verma
Sohana, distt mohali,
[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 26, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jun 14, 2017
Razi Mujawar's response
he damadge led's screen the screen are not working and he was told me stupid and ######
Verified Support
Jun 20, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Aug 07, 2017
Updated by Sai krishan malhotra
Hi,
Still I face the same problem and no proper solution about my complaint.

Please do needful.
Complaint comments 

Comments

Your componies man coming my home she is fitting my led but he connot hold him and damadge my samsung led 32 inch
Samsung India Customer Care's response, Jun 20, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information