[Resolved]  Samsung India — regarding waterproof facility of s7 edge

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Krishna, Andhra Pradesh, 520010

Samsung india i am a great lover of samsung phones and will be firs one to buy your products. But s7edge was last connetion between us coming to the issue you guys will say the attractive featuers to make your product sell and promote. Saying that s7 is a ip48 water resistant 150cms depth and for 30mins. But my phone was not working and it was exposed to rain water for just 5mins. This isn't the major issue the real part is your worst ever customer service. They tell no sir it was not exposed to rain amd if water goes that means it was exposed to water for more than 30mins so we will not give warranty. Can you say how can i prove this.