Address: | New Delhi, Delhi, 110051 |
Dear sir,
We have many products ofsamsung at my home and office. I also love samsung. But this time i harrased with service. Three times i visited your service center with heating/battery drain/display blinking sometime problem. They always repaired and after somedays same problub occured. This is last time i submitted and also asked for senior authority contact for my concern. They denied to give me the contact.
I am really depressed with behaviour of your service center staff.
*they don't have time to attend customers and listen brief problem.
* they also not giving standered slip, they write with pen something extra.
*they don't entertain repeated customers specially. I have to wait more time there always.
In metro city this kind of service i don't think samsung is loyal with theier customers.
Kindly look into this matter. I believe in samsung.
Hoping positive reply.
Regards
Nikhil gandhi
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