[Resolved]  Samsung India — regarding worst service by samsung service center shahdara delhi

Address:New Delhi, Delhi, 110051

Dear sir,

We have many products ofsamsung at my home and office. I also love samsung. But this time i harrased with service. Three times i visited your service center with heating/battery drain/display blinking sometime problem. They always repaired and after somedays same problub occured. This is last time i submitted and also asked for senior authority contact for my concern. They denied to give me the contact.

I am really depressed with behaviour of your service center staff.

*they don't have time to attend customers and listen brief problem.
* they also not giving standered slip, they write with pen something extra.
*they don't entertain repeated customers specially. I have to wait more time there always.

In metro city this kind of service i don't think samsung is loyal with theier customers.

Kindly look into this matter. I believe in samsung.

Hoping positive reply.

Regards
Nikhil gandhi
[protected]
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Sep 15, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung,

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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