[Resolved] Samsung India — registered complaint not serviceed yet at kottayam dist. in kerala state | |
I registered a complaint that my refrigerator not working properly due to the flood in kerala on 01/09/18 and got an sms as per mentioning below. I contacted in that mob. Number and kottayam samsung service center. Neither anybody attending mob. Phone nor contact me anyone else. Please do needful. (Main complaint is over cooling) Sms as... Dear customer, service engineer tibin, contact# [protected] has been assigned against your service request [protected]. For support please call 180040-samsung[protected] Was this information helpful? | |
Oct 21, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 20, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |
 1 Comment | |
Comments
Due to the flood situation, the refrigerator is not working since 17.8.2018. water might have entered inside the fridge.the fridge was seen lying in the water.
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