[Resolved]  Samsung India — Reimbursement of cost

Address:	Ludhiana, Punjab, 141010
Website:	SAMSUNG.COM

On 31.07.2015 I bought a Samsung Galaxy E700H mobile phone from Cheeka Electronics Shop No. 11/12, Mandir Market, Mata Rani Road, Ludhiana.
That on 22.07.2016 i visited your service centre: [protected] Mobile Clinic, situated at B24/8-A, Dharam Pura, Near Singh Sabha Gurdwara, Ludhiana41001 and I have discovered the phone has the following problem
1. Battery has swelled
2. Auto change on and off.
That there after the person of your service centre told mobile cannot be replaced but our company will issue a cheques against your mobile as your mobile now cannot be repaired and after that several times I have visited your above mentioned service centre but every time they have postponed the matter with lame and other excuse.
As you are in breach of contract I am entitled to have the phone (repaired/replaced or refunded) and I would request that you confirm that you will do this within the next 7 days.
I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.
I look forward to hearing from you
Yours Faithfully,
Avilash Kumar
R/o : Ho.No.3326, Street No.,
Jawala Singh Nagar, Near Sarpanch Colony,
Mundian Kalan, Ludhiana.