[Resolved]  Samsung India — Repair delay and miscommunication

10 days ago i lodged a care complaint...which were followed up with a charge of 345 rs..but after contacting the assinged persons no in his phone no...i got no positive response...thereafter i called samsung customer care again and came to know that no complaint was generated at all in this case...and when i quoted the call no from the survey visit slip it was said that it was registered in some other name...today morning the same man pawan called me for the first time. ..while i called him repeatedly in those 10 days...almost as if he is complrte unaware of this issue...if for a simple micro oven repair i have to face such a harressment. ..then what kind of service we are getting!i havent provided any document right now...will provide i f necessary...dr piyali sen chatterjee..
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