[Resolved] Samsung India — Repair issue j7

manoj3366

from Bengaluru, Karnataka

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201309

Dear team
I have submitted my samsung phone for repair in warranty period on 3 june 2017 at your samsung care office d-1 sec-3 noida
I have regularly called your noida office but every time your executive provide me different date for my set ok.
As per your engineer phone delivered date is 7-june but till date my set is not ok.
Today i have called to your office no [protected] and your executive tell me your phone is not repair till now same done on 9 june or 10 june evening.

Kindly help i have lost most of work with out my handset.
Thanks
Manoj kumar
[protected]

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Jul 10, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd