[Resolved] Samsung India — Repair of Samsung Mobile A8

anupom maria

from Chandigarh, Chandigarh

Address:	110025
Website:	Samsung India

Screen of my mobile Samsung Galaxy A 8 was broken. It was out of warranty. I gave it for repair to Samsung centre in Kalkaji, New Delhi on 28 Oct 16.
Till now I have no information if it has been repaired.
They have taken original bill and Invoice to refund part of money if it cannot be replaced.That has also not been done.
They do not respond to the phones.
I do not know if they will repair it or refund part of the money even after 10 days.

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Dec 13, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd