[Resolved]  Samsung India — Repairing of LED TV

I have made one online complain to Samsung vide no [protected] dt 23 04 17 through toll free number[protected]. Their engineer of their service center S N Enterprise 7k M G Road Kolkata 700063 Mob no [protected]/88 has visited my place and taken advance of Rs 3500/- against an estimated cost Rs 6600/- for replacement of PCB of my TV set. On 27 04 17 another engineer came with that part for replacement and trying to replace the same is found defective. Till today my TV is not repaired. Either arrange to repair it immediately or pl arrange to return my money back.
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Jun 3, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
May 04, 2017
Updated by swapan1234soma
Many many thanks. Today my TV is got repaired. Once again many thanks.
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