[Resolved] Samsung India — repeat issue

mohit tikia

from New Delhi, Delhi

Address:

122011

Hello,

I am writing this e-mail in regards with the same problem i reported in august 2017, after being without the fridge for 1 week and all the assurance by company that it will not happen again we are on the same page again it's just lasted 8 month's. I reported the same issue before as well that it's a defective model. I trusted you company again and accepted the repairs now please be a reputable company and replace this refrigerator. Please reply asap.

Thanks and regards

Vinay

Ph-[protected]

Was this information helpful?

No (0)

Yes (0)

May 29, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd