| Address: | Ahmedabad, Gujarat, 382425 |
I have handed my samsung edge s7 at the service station at disha services, ahmedabad for replacement of my broken display screen.
But i was informed that i will have to pay rs. 18060.00 for the replacement of the display screen.
As quoted earlier by me
“ i am a samsung loyalist. I owned all the samsung galaxy note mobiles and do upgrade when a new samsung upgraded smartphone is launched. I had purchased a mobile samsung galaxy s7 edge on 29.07.2016, (Copy of bill is appended) after some days the one time replacement scheme was launched for galaxy7/edge mobiles one time free replacement of screen display. My screen is damaged and broken. I approached one of your service centres in ahmedabad who refused to carry the replacement. I have searched and inquired in web sites also where i have found that samsung has never denied screen replacement for their loyal customers. I am in really need of your timely help. And also request you to inform me the best service station in ahmedabad at the earliest.”
I have visted your web site and have found that the mobiles purchased in the same period by other customers of samsung has been replaced free of cost.
Then why they are charging 18060/- from me?
Its a humble request to you that i being a strong loyalist of samsung products and when the scheme is aplicable for me too, i am being charged.
You are requested to take the issue on priority and convey nessessary instruction to the service station at ahmedabad as they were demanding the same from you. Was this information helpful? | 
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