[Resolved]  Samsung India — request no. [protected], [protected] workshop rajnagar is unprofessional

Address:

Ghaziabad, Uttar Pradesh, 201009

Dear samsung,

I purchased front load 8kg washing machine yet not completed 3 months.
It has been went to the workshop @ rajnagar ghaziabad.

Already shared feedback..
Delayed pick up.. Delayed service..
With scrath i receive my washing machine. On 23.1.19..

Now today 26.01.19 i am operating my machine.
But not able to run washing machine due to workshop activity they have taken out the rubber grip iron ring.

It is my observation due to looseness of the rubber the detergent solution has been came out from the machine.

I had a words with workshop supervisor amzad, his way of speaking is totally unprofessional. He is giving me example of holiday and compairing me with himself.

I will remain a doubt while sending machine at your workshop that your employees with take the new machine parts and uses and replace with old ones.

I want a enquiry that i complaint on 20.1.19 for motor and why they have taken out this rubber grip iron ring.

I contacted to your customer support escalate this issue.
Had words with shobha, she told they will take necessary action against workshop.

Just let me know who will do rely on you if your post purchase service is like a theft.

Its a fault of amzad who is supervisor at workshop they are doing this activity.

Varun