[Resolved]  Samsung India — s-8 mobile rain water enter into the mobile

On[protected] suddenly rain coming and that rain water went into my samsung mobile s-8 for which my mobile not working and that i went to samsung servicing center kakinada for getting repair under warrantee. But your people rejected to apply warrantee to the said hand set as no warrantee for water resistance. I purchased the said hand set after witnessing your add in which photographes has been taken in the swimming pool thats why i am impressed the and purchased the said mobile.
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Jun 15, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

From: Priyabrata Mohapatra
To: Samsung Customer Support Center
Samsung India Customer Care's response, May 16, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
I have a s7 edge 2017 model but not give a update for samsung orio update not avalable abhi tak and orignal fast charging cable is not available in samsung store
Samsung India Customer Care's response, May 16, 2018
Verified Support
Dear Customer,
Greetings of the Day!
We thank you for writing in to us and enquiring about Samsung software update. We appreciate your interest in our products and are pleased to have your incessant support.
It is our best endeavor to constantly provide you with impeccable product experience at Samsung by offering the most innovative products with cutting edge technologies.
Our Product & Development team is working round the clock to bring the most awaited models to our valued customers. We are certain that you would not have to wait for long, before your desired model is launched.
Thanks and assuring you the best services always.
Warm Regards, Customer Experience
Samsung India Electronics Pvt. Ltd.
Today delivery refreezrator defective piece deliverd back side body damage and patch cutting coverd damage area.delivery time 2:15pm
Samsung India Customer Care's response, May 16, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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