[Resolved]  Samsung India — S7 edge 128gb

Address:	110078
Website:	Www.samsung.co.in

Hi,

I bought s7 edge 128gb on Jan, 17 and on day 1 battery issue was there. I called customer service. Guy said to wait till software upgrade I waited and it is Feb now then problem increased as battery drain too fast and while using device it does not charge. I visited service centre the guy checked and updated software again then he said that mother border needs to be changed for what I was not ready as it was only a month old device and on top I complaint the same on day 1. My concern was to replace it. Not to repair it. I got call from senior person who was telling me only same thing that it will be repaired not replaced I told him Samsung executive asked me to wait not my choice and not my fault of getting damage device. Rather repair it replacement should be done as the solution. There is point buying device of 60, 000 INR. I could have gone for some other brand for such huge amount for better service.

Regards,

Rahul