[Resolved]  Samsung India — s7 edge back panel break by samsung service center engineer

Address:Near Bharat Petrol Pump NH.8, Alwar, Rajasthan, 301701

Please click some pictures of your device before handover your device to service engineer. Because some part of device may be break at the time of repairing, like back panel and screen, if anything break by them then they don't accept their fault. Rather they say your device was already broken. I vist to replace s7 edge display, my mobile back panel was not broken, when mobile was delivered to me from samsung care "shri kundan enterprises" pincode -301701, i found back panel of mobile was broken, then i ask from engineer about back panel they said your mobile back panel was already broken. Lier people low rating service center fraud people. I will never purchase samsung mobile
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Jan 8, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.

Thanking and assuring you our best services always.

Best Regards

Samsung India Electronics Pvt Ltd
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