[Resolved]  Samsung India — s7 edge

Address:

122018

Dear all,

I bought a samsung s7 edge phone in dec 2016. The phone was kept with a lot of care. No visible scratches and the phone was never abused.

The details are as follows:-
S7 edge
Imei-[protected]

There was a software update message and i updated my software. To my shock the phone cranked off. It did not start and hence eventually i took it to the samsung service center. They reinstalled the software and everything was fine. 10 days later it again died and the process repeated for 4 times. I finally spoke to the service center and they advised that the mother board has to be changed which would cost 15k.

I am not sure why would a software update spoil the motherboard. Either they are sending some viruses or some malpractices are being followed.

I wish to throw away all my samsung devices 2 phone/3ac's and 3 led's.

Puneet bhardwaj