[Resolved]  Samsung India — s7 edge display defect

I own a samsung s7 edge for past 1.5 year and now the display shows a pink line on the right side. It seems to be a common problem to every customer who own a samsung s7 edge. I was planning to upgrade my phone to s9 but due to the issue am afraid. The cost of changing display is equivalent to purchase a new phone. Please resolve the issue favourable to customer so that i can continue using samsung products with out fear and on trust
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
May 12, 2018
Updated by Akhil S Kottaram
Please share your address to which i should forward the details
Complaint comments 

Comments

Please share the address to which i should forward the details

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information