[Resolved]  Samsung India — s7 edge phone display issue

Address:Mumbai City, Maharashtra, 400060

My phone in warranty period though bought from dubai but display is flickering automatically without any physical damage
Samsung being a global brand expected it to look into d matter but i was told a charge of 15000
Manufacturing defect then to i have to pay doesn't appear sensible
Had it been any physical damage it would have been my responsibility
But manufacturing defects should be addressed unbound by the place of purchases
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Nov 13, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2017
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I bought samsung c7 pro on 20 th September. But the back key of the phone is not blinking from 6th oct. Sometimes it blinking and sometimes it doesn't.I visit customer care of midnapore town twice but thay cannot solve it out and refuse to exchange with new one.

Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Waste off keeping samsung service at hyderabad madhapur branch
Ur service centre is having 15 service cabins
In that around 4 ar working blady that toooo very late
I have waiting here since one and a half hour still no tokens are done its taking many hour to get aour change its me second tym here visting poor response

Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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