[Resolved]  Samsung India — S7 Edge- pink line

Address:Raipur, Chhattisgarh, 492001

I am having pink line on my Galaxy S7 Edge display. since 2 month after an update and i thought its a software issue anc can be solved in next bug update but unforunately i didntnot contact the service centre and now when i contacted the service centre my cell was out of warrenty and they asked for charge as the screen has to be replaced.
and then i came to now from them that every day we are replacing the screen for the same problem.. its a manufacturing defect
and i contact samung via chat they too are not ready to provide any solution
Samsung has apparently confessed about knowing this issue exists on various S7 edge.

Now they are refusing to repair the smartphone. If this would have been issue with only my S7 Edge I wouldn't complain, but as the issue is existing in a very high percentage of same smartphone across the world it can be easily recognised as a sale of defective goods with inferior quality.
1st note 7 blast case now s7 edge its worst from samung..

My contact no.
Rakesh
[protected]

i have been a premium customer of samung have been using samung all S series of smartphone.. now i am fade..
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Aug 6, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

hi

as per telephony conversation i have subbmitted the s7 edge to to service center on 12th july . and waiting for reply from Samsung...
Samsung India Customer Care's response, Jul 20, 2017
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
My S7 Edge has also the same issue.
Please help
Samsung India Customer Care's response, Jan 30, 2018
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
My samsung s7 edge also have the same issue please help
Samsung India Customer Care's response, Jan 30, 2018
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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