[Resolved]  Samsung India — S8+

Address:Pune, Maharashtra, 411022

Hi my name is jerome i purchased this mobile s8+ from a shop named teksa retail at nibs road on the 3rd may on 28th may the mobile got dead when i went to the shop from where i purchased it they told me that they will send it to the service center and if it has a hardware problem they will issue a doa but today 31st they r telling me that they will change the mother board and give it instead of replacing the mobile this is totally cheating
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Jul 2, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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