[Resolved]  Samsung India — samsung 26 lcd tv

Address:	Rangareddy, Andhra Pradesh, 500035
Website:	bhargavi electronics,begumpet(Authorised service centre)

I have a Samsung 26” LCD TV.The TV suddenly stopped functioning and could not be switched on.I have contacted you (Bhargavi Electronics) as an authorized service agent of a Samsung TV products.Your technician visited our flat tested the TV and informed us that the Mother Board needs replacement and took away the TV for Rs.6150 saying that it is the cost for replacement of Mother Board.The repaired TV hardly functioned for a month and the same problem occurred again. When contacted neither you nor the technician have not been responded properly.

I therefore called another authorized service agent who tested and said that the main board may have to be replaced and took the TV to their office for proper testing. They have told me that the Mother Board needs replacement when asked about previous repairs by you, they have categorically told that the Mother Board in the TV has not been replaced another and it is original equipment. They have also told that the type of board in the TV is not available currently. These people have charged me Rs.5500.

In view of the above, I request you to return the amount of Rs.6, 150 charged from me for not replacing the part.

I request a quick response from you in this regard.