[Resolved] Samsung India — samsung 32 inch full hd led smart tv 32m5100

Mohanaug15

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500037
Website:	Samsung

Worst service and worst service office staff

Tv got delivered on 7th oct’17 and technician came to give demo the next day, he installed the system and did not give demo. He said you should have dish connection to give demo.
Later tv should connect to my phone and i had issue in connecting and i logged 2 complaints for the same issue [protected] and [protected] but pathetic is no resolution as on date. Based on the complaints raised i got messages regarding service office and tried reaching them the way they were talking to me was intolerable. No one gives right information and till date no resolution for the issue.

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Nov 19, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd