Samsung India — Samsung 3d tv "reused components mafia" | |||
I had bought samsung 3d tv of cost (1, 00, 000 rs. 1lakh), just after 1 year 4 months tv panel got spoiled. This cannot be due to power fluctuations since tv itself has inbuilt stabilizer.I launched service request to samsung, service engineer came and said that panel is short and it would cost you 30, 000 rs excluding tax and service cost. And i tried to dig deep in to this and he reviled truth saying that the panel which your tv has is old and faulty component. And this mafia is happening from long that samsung would receive faulty components from customer and repair the same and assembled to new tv which would save lots of cost including tax.And customers are not told about this and they would give exactly 1 year warranty. Samsung is cheating people by providing faulty component and making people to suffer and pay more money. There is no direct contact all you have fight is with customer care department they are useless however. Please please bring this in to notice of the people and at least from now onward people should not commit such mistake as mine. Paying for such a expensive product and getting cheated by company like samsung its not good justice for the innocent people who aspire to buy things. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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