[Resolved] Samsung India — samsung 55'' nu7100 klxl

Nikunjp04

from Ankleshwar, Gujarat

Address:

Bharuch, Gujarat, 392012

I nikunj prajapati has purchased samsung 55 nu7100 uhd led tv. At the time of installation by service engineer some spots on panel found so he told to resolved by service engineer from service center after defect confirmation.

On next day spots were not visible but on bottom of the panel dark blackish color was observed. Service engineer mr nitin confirmed this thing & given another service engineer to confirm this problem. Complaint no:
[protected]

Next engineer mr vishal came and convinced in this way that his type of thing/ problem is general in this model & tried to close the complaint. Complaint no: [protected]

Companies like samsung will never manufacture tv with such problems.

Every time i call on service center & they are replying like your complaint under progress.

I want this led to be replaced.

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Dec 10, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd