[Resolved]  Samsung India — samsung a3-6, repair

Address:

Thiruvananthapuram, Kerala, 695013

Sir, i m a serving soldier.. I got a samsunga3-6 series mobile as gift. But unfortunately the same fell down and get it repaired through crystal communications, trivandrum, kerala (Contact no [protected]) (Samsung authorised) and paid rs, 6300/-. (Changed lcd). The whole thing happened in the month of apr 2017. As i mentioned above i returned to duty place i. E delhi with that mobile. But after few days i observed that the screen is not pasted properly and when i used talk my hair got stuck and one vilot spot came on the screen. It spread all over the screen and screen is not visible now. I came on leave in the month of nov 2017 and approached crystal communications for its repair. They send it your firm vide work order 0062 10 nov 17 for repeat. But after few days they communicated that its not possible to get it repaired on repeat basis.
So it is my kind request that case for repair of my mobile on repeat clause may be considered sympathetically as a serving soldier i could not give the mobile to your company in time after the 1st repair. With high anticipation
Pradeep kumar
[protected]