[Resolved] Samsung India — Samsung a7 edition 2016

Emraan Fahimy

from Nagpur, Maharashtra

Address:	Thane, Maharashtra, 421302
Website:	[email protected]

I purchase samsung a7 edition phone in august after 4 month its have a display and batery issues i submit my phone service centre 17 jan for 25 days he take and not resolve my problem batery issue is same as before again he submit my fone in 21 feb and also there is no any confirmation by anyone what he did bill no.[protected] samsung take my phone 2month for resolving problem i purchase phone for use not to submit for servuce centre i am complaining again and again but not satisfactory reply by anyone i want my phone imediate or new phone i dont no what you do but i want if not possible give my refund.

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Apr 4, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd