Address: | Nashik, Maharashtra, 422001 | Website: | www.samsung.com |
I purchased samsung A8 on 29th April, Submitted to Service center after 20 days i.e on 19th May 2016, with complaint that display is blank and they returned me same after 1 day by saying it has been serviced and now working properly, immediately after 10 min i have submitted again as display stop working, after that i waited for 20 days and they given me my mobile after changing display on 4th june 2016, but unfortunately after keeping my handset for 14 days they will not able to fix my screen properly, and moreover they made it worst as i cannot hear anything when i call anyone for first time, i have to disconnect call and dial again to hear anything,
i have been harrased by samsung service centre and Mr. pankaj who is at senior level has no concern, unfortunately you guys sold me defective piece and harrasing me after 20 days of purchase
my handset is still with service center and no step has been taken by them Was this information helpful? |
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)