Samsung India — Samsung ac issue

Address:Gurgaon, Haryana, 122002

We bought samsung ac in the month of march 2016, the unit had a problem since installation, we called the customer care for engineer visit, guy visited the place and said that unit will be replaced, mr sanjay visit the place and said that that he had requested the company to change the unit but nothing has been done till now, since last month in the peak summer, with two small one years kids at home and respiratory patient at home, this has been a harassment from company, that even after spending so much money we are not able to use the ac

Waiting for reply

Sohan singh

[protected]
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

no Action taken so far, despite reminders send

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11174
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information