[Resolved] Samsung India — samsung ac quality of board

sriganeshmani

from Bengaluru, Karnataka

Address:

560100

Hi samsung.

I have brought ac on 29th may 2017 and @ 2017b once after the ac 1 year warranty over, it stopped working and when samsung service center people visited they said that it is the issue with pcb board. How can pcb board from samsung branded can go. So it mean your brand uses such a low quality of board.

Note: i have a recorded voice with me to prove all these.

Thank you for cheating me by selling the such a cheap quality product for rs 50000 to 60000 rs inr and making to go bad after exactly 1 year. I have never seen a such a cheap and fraud company for selling products and customer care do not care about this and claims it only saying warranty over and samsung will not do anything. Such a fraud company in the world.

Regard,
Sriganesh. S
[protected] / [protected]

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May 3, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Feb 17, 2019

Updated by sriganeshmani Your service was not resolved completely and i am really disappointed. Such a waste and fraud company in the world.