[Resolved] Samsung India — Samsung AC service | |||||
I have been calling up samsung service customer care for my AC service .Saturday i had called twice and the care said they would be sending a person by afternoon 2..we waited till 5 but the person did'nt show up so i had again called the care and asked then they said within 2 hourse they will solve the issue and the reference number given on saturday is [protected] but no use, later i dailed up on sunday and they told sunday will be off.but i complained them and asked for faster resolution within monday..but even monday the same scene..i had called up on monday and they told tuesday it will be done and reference no. [protected].. i never expected samsung have so pathetic service else i would never go for it Was this information helpful? | |||||
Apr 8, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 08, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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